Protecting your personal data is important to you, and it is also important to VACANCES PAPILLON, as we wish to meet your expectations and demonstrate the exemplary nature of our services.

You are concerned by the protection of your personal data if you are a visitor to the website www.domaine-papillon.com, that is to say, a person simply browsing the Website of the company VACANCES PAPILLON.

It is essential for us, VACANCES PAPILLON, as the data controller for your data, to ensure the confidentiality and respect of your personal data so that you can browse our website: www.domaine-papillon.com with complete confidence.

VACANCES PAPILLON is a limited liability company registered with the Trade and Companies Register (RCS) of Cahors, SIRET no.: 911 898 377 00013, APE code: 55.30Z, with its registered office located at Lieu-dit Bouldoire – 46320 REYREVIGNES.

VACANCES PAPILLON publishes the Website www.domaine-papillon.com and, as such, processes your data in its capacity as the controller of that data.

Below you will find all the provisions put in place to process your personal data in compliance with your rights, in order to protect your privacy by ensuring the protection, confidentiality, security, control, integrity and permanent accessibility of the data you entrust to us.

We have taken the necessary measures to provide you with clear and as accurate information as possible on how your data will be processed, with the methodology and technical means put in place to protect your data against loss, alteration, disclosure or access by one or more unauthorised third parties.

To achieve these objectives, we implement appropriate technical and management measures to ensure that processing complies with applicable data protection law.

In this respect, we hereby undertake to comply with the essential principles of the European General Regulation and French law on the protection of Personal Data.

DEFINITION OF PERSONAL DATA
Personal data is information in a format that makes it possible to identify a natural person, either directly by their first and last name, or indirectly via an identifier, telephone number, email address, etc.

PROCESSING OF YOUR DATA
The processing of personal data may consist of collecting, recording, organising, archiving, modifying, deleting, adding, exporting, consulting, processing or communicating personal data, such as those defined below.

PERSONAL DATA COLLECTED
For the contact or booking form(s): last name, first name, address, postcode, city, email address, telephone number and, where other data is requested, it will always be requested in compliance with GDPR standards.
For the registration form: last name, first name, postal address, email address, telephone number.
The names of the people accompanying you. For minors, we only collect their last name, first name and date of birth via an adult.
Information about your payment methods (bank card number).
Your choices or preferences for organising your accommodation or stay.
Any specific conditions to take into account during your stay, such as welcoming persons with reduced mobility.
For tourists of foreign nationality, including nationals of a European Union Member State, upon arrival at the establishment, the individual police form, drawn up in French and English, must be completed and signed. Tourists travelling in a group or as part of an organised trip are also concerned. The hotel form contains the following personal data:
last name and first names; date and place of birth; nationality; usual residence; mobile phone number and email address; dates of arrival at the establishment and expected departure.
Children under 15 years of age may be listed on the form of an accompanying adult.

COLLECTION OF PERSONAL DATA
We collect your personal data:
To process your stay or booking requests
For the booking of a stay, whether direct, through a third party, or made by post, online or by telephone.
To handle complaints or disputes.
To consult our pages on social networks.
To transfer to certain service providers information concerning you, for example online booking software or banks for payments.

WHY WE COLLECT PERSONAL DATA
To get to know you better and communicate with you.
To manage our relationship: stay bookings, special requests.
To promote our campsite in the Lot.
To allow you to benefit from promotional prices during certain periods
To produce statistics enabling us to improve our services.
To ensure sales management and accounting management.
To secure the payments you make.
To prevent fraud
To protect your data
For foreign nationals, to comply with Article R. 611-42 of the French Code on the Entry and Residence of Foreigners and the Right of Asylum.

EXERCISING YOUR RIGHTS

You have the right to request access to and rectification of your data, as well as restriction of the processing of your data.

You have the right to request the deletion of your Data.
If you wish to have your data deleted, we may nevertheless retain it for the time necessary to comply with legal, accounting or tax obligations.

You have the right to request the exercise of your right to object to processing carried out for commercial prospecting purposes.

You have the right to exercise your right to data portability.
The right to portability gives you the possibility to retrieve part of your data in an open, machine-readable format, so that you can store it or transfer it easily from one information system to another, for reuse for personal purposes.

To exercise your rights, you must submit your request specifying:

– Your email address

– Your last name and first name

– Your full postal address

– A copy of your valid identity document.

To the Data Protection Officer of the company VACANCES PAPILLON by email sent to:
info@domaine-papillon.com or by post addressed to VACANCES PAPILLON, Data Protection Officer, Lieu-dit Bouldoire – 46320 REYREVIGNES.

You will receive a response within a maximum period of four weeks after the date we receive your request.

You may, at any time, lodge a complaint with the competent supervisory authority (in France, the CNIL: www.cnil.fr)

RECIPIENTS OF YOUR DATA
Only various internal departments within our company may have access to your Data.

TRANSFERS OF YOUR DATA OUTSIDE THE EUROPEAN UNION

Your data is processed within VACANCES PAPILLON’s departments. It is never processed outside the European Union.

SECURITY MEASURES
We undertake to implement, according to the defined modalities and results, efficient technical, material and management resources in order to guarantee a level of security appropriate to the risk to the rights and freedoms of natural persons.

RETENTION PERIOD FOR YOUR DATA

We retain your data only for the period necessary to carry out the processing, or in accordance with legal and tax obligations.
6 months for individual police forms, drawn up in French and English, for customers of foreign nationality, including nationals of a European Union Member State; the hotel form is retained by the professional and transmitted to the police or gendarmerie services only at their request.

ACCESS TO YOUR PERSONAL DATA
In accordance with Law No. 78-17 of 6 January 1978 on information technology, files and freedoms, any natural person has the right of access and, where applicable, the rectification or deletion of Data concerning them. These rights may be exercised at any time:

By post : VACANCES PAPILLON, Data Protection Officer, Lieu-dit Bouldoire – 46320 REYREVIGNES.

By telephone : 05 65 40 12 40
By email : info@domaine-papillon.com

The Publisher reminds you that any natural person may, for legitimate reasons, object to the processing of Data concerning them.

COOKIES
There are several categories of cookies. Some are issued directly by our site and its service providers, while others may be issued by third-party companies.

Use of cookies that you can disable
A cookie is a small text file transferred to your computer, smartphone or tablet via your internet browser. Cookies are saved on your device’s hard drive (computer, smartphone or tablet) when you visit our site. Cookies enable us to recognise you during your subsequent visits to our site.
Cookies may be temporary (session cookies) or persistent. Session cookies are active only for the duration of your visit and are deleted when you close the browser. Persistent cookies remain on your device’s hard drive when you leave the site and stay there until you delete them manually or until the browser removes them after a certain period of time.
We use analytical performance cookies to monitor the performance of the website, for example to determine how many times a page is viewed and the number of unique users on the website. Web analytics services may be designed and operated by third parties. The information provided by these cookies is used to optimise the user experience or to identify parts of the website that may require maintenance. The information is anonymous and is used solely for audience statistics.

We may in particular use Google Analytics to collect information about website visitors through these cookies. This information may be used by the providers of these solutions.

Manage and disable cookies
Most browsers are set to accept cookies used on our website. However, you can change these settings to disable cookies. The following links will explain how to adjust your browser’s cookie settings.
Warning: When you disable cookies, please bear in mind that some graphic elements may not display correctly or you may not be able to use certain applications.

Cookies issued by VACANCES PAPILLON and its service providers
Various cookies may be placed on your computer when you browse our website:

“Essential” cookies
These cookies are essential for efficient browsing of our site, and their removal may cause browsing problems.
These cookies are also necessary for monitoring website activity.
These cookies may be installed on your device by our site or by its service providers.

Analytics and personalisation cookies
These cookies are not essential for browsing our site, but may help to facilitate your searches or optimise how our site functions.

Cookies issued by third-party companies
The issuance and use of cookies by third parties on our site are subject to the privacy policies of those third parties. These cookies are not essential for browsing our site.

Marketing cookies
Our site: www.domaine-papillon.com does not use cookies for advertising purposes.

SOCIAL NETWORKS
We may include on our site computer applications from third parties, which allow you to share content from our site with other people, or to let those other people know that you have viewed or expressed an opinion about content on our site. This is notably the case for “Share” and “Like” buttons from social networks such as Facebook, “Twitter”, etc.
The social network providing such an application button may identify you through that button, even if you did not use it while viewing our site.
Indeed, this type of application button may allow the relevant social network to track your browsing on our site, simply because your account with the relevant social network was active on your device (logged-in session) while you were browsing our site.
We do not control the process used by social networks to collect information relating to your browsing on our site and associated with the data they have.
We invite you to consult the privacy policies of these social networks in order to learn about the purposes of use, in particular advertising purposes, of the browsing information they may collect through these application buttons.

These privacy policies should in particular enable you to exercise your choices with these social networks, notably by configuring your user accounts for each network.
To view the privacy policy of the aforementioned social networks, click on the name of the social network of your choice:

• Facebook
• Twitter

If you do not wish us to be able to place Cookies, you may inform us of your decision by clicking on the link: MANAGE MY COOKIES or by sending us an email to: info@domaine-papillon.com

Cookies from your web browser
Microsoft Edge, Firefox, Google Chrome, Safari, etc.

You can configure your web browser as you wish, so that cookies are accepted and saved on your device or, alternatively, refused.
You can configure your browser to allow cookies to be saved on your device; these cookies embedded in the pages you have viewed will then be saved automatically.
You can configure your web browser so that the acceptance or refusal of cookies is offered to you from time to time, before a cookie is likely to be saved, or to systematically refuse the saving of cookies on your device.

Warning : The settings you choose in your web browser regarding the acceptance or refusal of cookies may affect your browsing on the internet and your conditions of access to certain services that require the use of those cookies.

If you choose to refuse cookies on your device or if you delete those saved there, we decline all responsibility for the consequences related to the degraded operation of our services resulting from our inability to save or consult the cookies necessary for their operation, which you would have refused or deleted.